Secure production processes

Transparent Management
of Load Carriers

INDEX uses BOX ID to track 1,000 transport racks across five locations. Real-time data prevents production delays and boosts the efficiency of day-to-day operations.

Modernes Bürogebäude mit Glasfassade und Betontreppe. Ein weißes Flaggenbanner mit "INDEX" in blauen Buchstaben weht vor dem mehrgeschossigen Gebäude. Klare, zeitgenössische Architektur mit viel Glas und Stahl.
The challenge

Why rack tracking became impossible

In mechanical engineering, most orders are single-unit production runs. Additionally, each order consists of a large number of parts and components that must be available for production on schedule. Due to the size and weight of these components, INDEX Werke uses a variety of load carriers to deliver assemblies to the production site.

In the past, reliably tracking over 1,000 load carriers across five production sites was virtually impossible, which repeatedly led to manufacturing delays.

Ladungsträger der INDEX Werke auf blauem Transportgestell in Werkhalle
The solution

Precise classification and hybrid sensing technology

INDEX uses a combination of active trackers for real-time location tracking and passive QR codes for reporting status changes. With 77 defined load carrier types and 12 status classes (e.g., empty loaded, defective, under repair), every process step is digitized. At the touch of a button, the logistics team gains a transparent view of the availability and exact location of each rack.

Active trackers for precise real-time tracking

Passive QR codes for convenient status feedback

The solution

Cloud platform with process mining

The cloud solution stands out for its simplicity and user-friendly management. INDEX Werke integrated process mining as early as the testing phase to gain valuable insights into real-world material flows. This results in significantly faster response times throughout the entire logistics process.

Insights from integrated process mining

SaaS solution for cross-location queries

BOX ID Supply Chain Analytics Dashboard auf Laptop mit Europakarte, Kennzahlen und Lieferstatistiken
The results

Measurable success in manufacturing and logistics

Real-time visibility

A clear overview of the location and status of all load carriers

Reliable production

Prevention of delays in the production process by ensuring rack availability

Significant time savings

Substantial reduction in the workload of day-to-day operations and a noticeable decrease in time-consuming “firefighting” tasks

Supplier Visibility

Reliable tracking of load carriers - even at supplier facilities and across sites

Avoiding delays

Guaranteed availability of suitable racks throught inventory managment

The bottom line

Faster response times and greater planning certainty

The implementation of the BOX ID system has drastically changed the understanding of the importance of load carrier management at INDEX Werke and their suppliers. Now, the logistics team has a clear overview of the availability and location of logistical assets at their fingertips.

Collaborative support and a quick response to requests for adjustments lead to high satisfaction.

New query capabilities of the cloud-based system provide a clear overview of all transport racks.

About the customer

INDEX Werke

With its INDEX and TRAUB brands, the INDEX Group is today one of the world’s leading manufacturers of CNC turning machines. The Company Group in Esslingen has 80 sites worldwide with six production sites and twelve international sales and service companies as well as an extensive retailer network.

Logo INDEX Group

Real insights from day one

"We were able to integrate Process Mining into the test phase and quickly gained useful insights into how our load carriers really work."

Diana Förster
Logistics, INDEX Werke

Contact

Book a call now

Do you have complex requirements or are you looking for the right solution for your load carrier management? Let's talk.

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Location:
BOX ID Systems GmbH
Lichtenbergstraße 8, c/o gate
DE-85748 Garching near Munich

More success stories

How our customers benefit from BOX ID

Companies from various industries optimize their logistics processes with BOX ID – from transport rack management to complete asset tracking.

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