Your project starts here
Whether you have a product question, a project inquiry or would like to schedule a demo – our team is here to help. Fill out the form to submit your request or book an appointment directly with our sales team.
Our Customers
Book a call now
Do you have complex requirements or are you looking for the right solution for your load carrier management? Let's talk.
E-Mail:
info@box-id.com
Phone:
+49-(0)89-2190973-60
Location:
BOX ID Systems GmbH
Lichtenbergstraße 8, c/o gate
DE-85748 Garching near Munich
What happens after you submit your request
Your inquiry will reach our sales team immediately after you submit it. Within one business day, a dedicated representative will contact you – by phone or email. In our initial conversation, we’ll talk through your requirements and show you how your supply chain environment benefits from the BOX ID system.
Your message will be sent directly to our sales team
We will contact you within one business day
Joint analysis of your project requirements
How to find us
By car: A9 Munich–Nuremberg, exit 70 "Garching-Nord", follow signs to research institutes – turn left at the first traffic light, right at the next into Lichtenbergstraße, then left into the car park after 100 m.
Public transport: U6 to the terminus "Garching-Forschungszentrum", take the Lichtenbergstraße exit, follow signs for gate Garching (approx. 8 min. walk).
Munich Airport: approx. 15 min. by car/taxi.
Frequently asked questions before contacting us
Find answers to the most common questions about getting in touch with BOX ID.
When will I receive a response after submitting my request?
Our sales team responds within 24 hours on business days. For urgent matters, we recommend contacting us directly by phone or email, both options are listed in the contact section above.
Can I test BOX ID without any obligation?
Yes. With the BOX ID Starter Edition, you can start with a clearly defined pilot project and evaluate the system under real-world conditions before scaling up. Our team supports you throughout the process, from planning to evaluation.
Which companies benefit most from BOX ID?
BOX ID is designed for companies in industrial supply chains that want to manage load carriers, assets, or shipments efficiently. The platform has proven particularly effective in automotive, mechanical engineering, logistics, and manufacturing industries and brings benefits to companies of medium size and larger.
What happens after the demo session?
After the demo, you will receive a customized quote tailored to your specific process requirements. Our team will guide you through the entire evaluation process, from pilot planning to rollout.
Can BOX ID be integrated into my existing ERP system?
The BOX ID system is designed as an open IoT platform. Standard interfaces allow seamless integration with common ERP, WMS, and TMS systems. We'd be happy to discuss your specific integration requirements and the associated effort in a personal meeting.
How long does a typical implementation take?
With BOX ID’s pilot project approach, initial measurable results are often visible within a few weeks. We plan the individual rollout timeline together, depending on scope, system environment, and specific requirements.
Which industries and use cases does BOX ID support?
BOX ID covers a wide range of industrial use cases: from load carrier control in automotive to shipment monitoring and asset tracking in the logistics of other manufacturing industries. You can find detailed information on our website under the Industries and Use Cases sections.
Is BOX ID GDPR-compliant and ISO 27001-certified?
Yes. BOX ID is ISO 27001-certified and fully complies with the requirements of the GDPR. Development, hosting, and support are carried out in accordance with European standards, with servers located in Germany.
We're here to help
If you didn't find the answer to your question here, you can contact us directly using the form above.